🛡️ Privacy Policy
Effective Date: 16.06.2025
Website: https://www.socialmatik.com
At Socialmatik, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Introduction
This Privacy Policy applies to all services provided by Socialmatik. By using our platform, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
a) Information You Provide Directly
-
Full name, email address, and contact information
-
Account credentials
-
Billing and payment information (handled by third-party providers)
-
User content (prompts, uploaded files, generated outputs)
b) Information Collected Automatically
-
Device type, operating system, browser type/version
-
IP address and location (city-level)
-
Usage data (feature interaction, login timestamps)
-
Cookies and tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
-
To provide and improve our AI services
-
To personalize your experience on the platform
-
To process transactions and manage subscriptions
-
To send transactional messages and updates
-
To detect and prevent fraud or abuse
-
To comply with legal requirements
4. Third-Party Services
Socialmatik integrates with several third-party services, including but not limited to:
| Service | Purpose |
|---|---|
| OpenAI, Google Gemini | AI text, image, and code generation |
| ElevenLabs | Voice synthesis and audio features |
| Stripe, PayPal | Secure payment processing |
| Google Analytics | Usage statistics and analytics |
Each third-party service has its own privacy policies. We recommend you review them individually.
5. Data Security
We use industry-standard security protocols (e.g., HTTPS, encryption) and best practices to protect your data from unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain personal data only as long as necessary:
-
To fulfill the purposes outlined in this policy
-
To comply with legal obligations
-
To resolve disputes and enforce agreements
You may request deletion of your data at any time.
7. Cookies and Tracking Technologies
We use cookies and similar technologies for:
-
Authentication and session management
-
Analytics and performance tracking
-
Improving user experience
You can modify your cookie preferences in your browser settings. Some functionality may be limited without cookies.
8. Your Rights (GDPR / CCPA)
Depending on your location, you may have the right to:
-
Access, update, or delete your personal data
-
Object to or restrict certain types of processing
-
Request data portability
-
Withdraw your consent
To exercise any of these rights, please contact us at contact@socialmatik.com.
9. Children’s Privacy
Socialmatik is not intended for children under 13. We do not knowingly collect data from minors. If we become aware of such data, we will take steps to delete it immediately.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage users to review this page periodically.
11. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
📧 contact@socialmatik.com
✅ Summary
Socialmatik takes your privacy seriously. We collect minimal data, store it securely, and never sell your information. Your trust is our priority.